Role: Design Researcher

Location: London, 2 days per week on site required

Duration: 6 month initial contract

This is a very exciting opportunity for anyone interested in research and innovation and would like to bring that interest and passion to their everyday work life. We're looking for someone who is confident in their craft and flexible in their approach, who is comfortable navigating the unknown and can bring lots of experience in different research methods and stakeholder management, to hit the ground running.

What you'll need

• Confidence in your craft as a researcher; can hit the ground running
• Display vast experience in different research methods; ability to work on own initiative
• Be flexible in your approach; ability to navigate the unknown
• Be a skilled stakeholder manager; working across multiple business units
• Strategic approach to user research, with experience in considering business, technology and customer needs and aspirations together.
• Extensive and demonstrable experience in design research, including ethnographic and longitudinal studies quantitative and qualitative
• Experience in developing research briefs, conducting user research, analysing existing insights.
• Comfortable with statistical techniques to help analysis and interpretation; and working with a data team to uncover gaps.
• Strong communication skills to work across a range of situations and audiences.
• Knowledge of innovation, zero to one, JTBD.

Candidates will ideally show evidence of the above in their CV to be considered please click the "apply" button.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.