Description

We seek a dedicated Learning Disabilities - Support Worker To enable service users with individual needs to improve their quality of life and be part of their communities. To promote independence, well-being, rights, responsibilities, and choices among service users and to provide day-to-day care and support to enable the individuals who use services to live as independently as they wish. 

Responsibility

To maintain a high level of quality in service provision by meeting quality expectations and agreed performance criteria, participating in and utilising management information and information collection systems as appropriate, and contributing to the continuous improvement of the service.

Qualification – Essential

• GCSE Grade A-C (or equivalent) in English Language and Mathematics.
• Vocational qualification, e.g. NVQ 2/3, or willingness to work towards.
• Basic –Microsoft Office, Word, Excel, Outlook, social media and CRM.

Essential - Skills, Abilities & Experience

• Excellent customer service skills.
• Display a flexible attitude towards providing a service.
• Comfortable with providing personal and intimate care to our service users.
• Adaptable and able to work in a challenging and changeable environment.
• Display a caring and empathetic approach to people with Learning Disabilities.
• Able to undertake the moving and handling of service users following training.
• Proven verbal and written communication skills with the ability to receive and undertake instruction and tailor the message to the audience.
• Collaborative team working skills.
• Ability to deliver against agreed objectives/targets.
• Basic IT skills, particularly Microsoft Word.
• Display an awareness of current Learning Disabilities issues and understanding of a person-centred approach.
• Display an awareness of current legislation and policy that impacts upon and influences service delivery, such as Valuing People.
• Display awareness and understanding of the Protection of Vulnerable Adults guidelines.
• Able to deliver a range of services in a person-centred, non-judgemental manner.
• Proven track record in managing incidents of verbal and violent aggression.
• Previous experience in the care profession.
• Willing to travel to other locations within a reasonable distance of the primary place of work.

Essential Compliance Requirements

• Five Years of Reference.
• Enhanced DBS Checks are required for the role.
• Current, clean UK Driving Licence
• A pre-engagement screening is mandatory for this role.

Diamond Blaque Group, a leading public sector provider, is proud to be an equal opportunities employer and is acting as an employment agency for this vacancy. We are committed to fostering an inclusive environment where everyone is respected and valued regardless of background.